Frequently asked questions
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Where is Apex Pickleball located?
Plot No. 6, Priyadarshini Nagar, Puducherry - 605011, India. Open in Google Maps.
What are the operating hours?
We're open every day from 6:00 AM to 10:00 PM.
How much does it cost?
₹300 per hour from 6 AM to 6 PM and ₹400 per hour from 6 PM to 10 PM. The price is for the court, not per player. If your booking crosses 6 PM, each part is charged at its own rate - for example, 5-7 PM costs ₹300 + ₹400 = ₹700.
What is the ₹50 online payment?
It's a reservation payment that confirms your booking. Your slot is reserved only after the ₹50 payment is successful. It is part of your total, not an extra fee - so for a ₹400 booking you pay ₹50 online and ₹350 at the court.
How is the remaining amount paid?
The balance (total minus ₹50) is paid via UPI at the court when you arrive. Your confirmation email shows exactly how much is due.
What is the minimum booking duration?
The minimum booking is 1 hour.
Can I book 30-minute increments?
Yes. After the first hour you can book in 30-minute steps: 1, 1.5, 2, 2.5, 3 hours and so on. Bookings start and end on the hour or half hour (for example 6:30-8:00).
Can I book more than 2 hours?
Yes. For bookings longer than 2 hours, we'll contact you after you book to confirm the booking and payment arrangement.
Can I cancel or reschedule? TO CONFIRM
Please message us on WhatsApp at least 12 hours before your booking and we'll do our best to move it to another available time. The ₹50 reservation payment is non-refundable, but it can be carried over to a rescheduled booking. See our cancellation & refund policy.
What happens if I need help?
Message or call us on WhatsApp at +91 93693 36492 - we're happy to help with bookings, directions or anything else.
How do I contact the owner?
Phone or WhatsApp: +91 93693 36492. You can also visit our contact page.
Do you provide paddles and balls? TO CONFIRM
Please bring your own paddles and balls if you have them. If you need equipment, message us on WhatsApp before your booking and we'll let you know what's available.
What happens if I arrive late? TO CONFIRM
Your booking still ends at the scheduled time so the next group can start on time, and the full booking amount applies. If you're running late, please let us know on WhatsApp.
What happens if I need to extend my booking? TO CONFIRM
If the court is free after your slot, you can extend in 30-minute steps. Ask at the court or message us on WhatsApp; the extra time is charged at the normal rate and paid via UPI.